FREQUENTLY ASKED QUESTIONS
Everything You Need to Know
Clear answers on measuring, prices, tracks, delivery and installation for our made-to-measure sliding wardrobe doors.
1. How do I measure my wardrobe opening?
Measure the opening itself, not your old doors. Using a tape measure, record in millimetres:
- the width across the top and across the bottom
- the height on the left side and on the right side
Enter all four figures on the product page. We use them to cut your doors and tracks to suit your exact opening. Our DIY Guide walks you through it step by step with pictures.
2. What if I get a measurement wrong, or my opening isn't square?
Few openings are perfectly square, and a few millimetres' difference is normal. That's why we ask for four measurements rather than two, so we can allow for it.
If you think you've entered a wrong size, call or message us straight away on 0432 004 145. We can change sizes before your doors go into production. After that, your doors are made to the sizes you gave us, so we can't offer a refund or return for incorrect measurements. That's why checkout asks you to confirm your sizes before you pay.
3. How much do your sliding wardrobe doors cost?
Prices start from:
- White Vinyl: $400
- Mirror & White Vinyl: $455
- Mirror (framed): $510
- Super White Glass: $590
- Frameless Mirror: $660
- MDF Routed: $780 (all 14 designs, supplied unpainted)
Your final price depends on your opening size and options. Enter your measurements on any product page to see your exact price before you order. No quote or call needed.
4. What's included with my doors?
Every order comes ready to install. You get:
- your doors with rollers already fitted
- top and bottom tracks cut to your width
- screws, end caps and door stops
- buffer strip and silicone
- a floor batten, if you select it
5. Which track do I need, and how much space does it take?
Our standard 83mm double track is included with every set. You can upgrade if your opening needs it:
- 83mm Standard Double (included): top track 83mm deep × 40mm high, bottom track 83mm × 10mm
- 57mm Slimline Double (+$55): top 57mm × 40mm, bottom 57mm × 10mm. Good for shallow openings.
- 83mm Slimline Triple (+$120): top 83mm × 40mm, bottom 83mm × 20mm
- 125mm Standard Triple (+$60)
Openings wider than 2400mm are made as three-door sets. Not sure which suits your space? Send us a photo and we'll tell you.
6. Do I need a floor plate?
The bottom track cannot sit on carpet. It needs a flat, solid surface. A floor plate is a 16 mm plate that goes under the bottom track to give it a firm, flat base. It is an optional add-on for $30. Choose it if you are fitting your doors over carpet. We take 16 mm off the total height you enter, so measure your opening as normal.
7. Can I install the doors myself?
Yes, and most of our online customers do. Because the rollers are pre-fitted, a typical opening takes about 30 minutes. You'll need a drill/driver, a Phillips-head screwdriver, a tape measure, a silicone gun and a spirit level. Follow our DIY Guide, and if you get stuck, just give us a call.
8. Can your team install them, and how much does it cost?
Yes. Installation is $89 per order, not per door, carried out by our own professional Brisbane team. Simply add installation when you order.
We can also remove and dispose of your old wardrobe doors for an extra charge. Let us know before your installation day so we can plan for it.
9. Where do you deliver, and how much is delivery?
We deliver across South East Queensland, including Brisbane, the Gold Coast, Logan, Redlands and Bayside, Ipswich, Moreton Bay and Caboolture, the Sunshine Coast, and Northern NSW including Tweed Heads.
- Within 70 km of our Brisbane base: $89
- 70 to 120 km: $149
- Beyond 120 km: contact us for a quote
Delivery is a flat price per order, however many doors you buy.
10. How long will my doors take?
Your doors are made to order and are usually ready in 10 to 15 business days from order confirmation. When they're ready, we'll contact you to arrange a delivery or installation day that suits you.
11. What warranty do I get?
Your doors come with a 5-year warranty covering product defects and our workmanship. It doesn't cover incorrect installation, misuse, accidental damage or normal wear and tear. If something isn't right, contact us and we'll sort it out.
12. How can I pay?
You can pay securely online at checkout with Visa, Mastercard or American Express, or with Shop Pay, Apple Pay or Google Pay.